Privacy Policy

Responsible for the treatment Transmural Biotech, SL, with registered office at Calle Beethoven 15, 4º Office 18, 08021 Barcelona Spain. Email address: dpo@transmuralbiotech.com
Purposes
  • Provide the requested service.
  • Manage, maintain and control the contractual relationship maintained with you.
  • Improve the quality of the service offered by Transmural Biotech, SL and evaluate your satisfaction.
  • Offer medical products and services, similar to those already contracted, offered by Transmural Biotech, SL.
Main legitimation Your personal data will be processed mainly to manage the contractual relationship maintained with you, in execution of a contract.
Rights You can exercise your rights of access, rectification, deletion, limitation or opposition to data processing and data portability as detailed in the “Additional Information”.
We inform you that the personal data that you provide us through this form, will be treated by Transmural Biotech, SL (hereinafter Transmural Biotech), with registered office at Calle Beethoven 15, 4º Office 18, 08021 Barcelona Spain, email address : info@transmuralbiotech.com, with the purposes described below.

Unless expressly stated otherwise at the time of collecting them, all personal data that are requested are required contribution to be essential elements to provide our products and services. The non-facilitation of those will be accompanied by the impossibility of managing your request to provide the aforementioned products and services. Personal data will be collected exclusively for the purposes indicated in this Clause.

You confirm and guarantee the veracity and accuracy of the data provided, and that these are adjusted to their current status. In this sense, you agree to communicate any changes that may occur in them. You will be solely responsible for any loss or damage, direct or indirect, that could cause Transmural Biotech or any third party for providing false, inaccurate, incomplete or outdated information.

You can contact the Data Protection Delegate of Transmural Biotech at the following e-mail address: dpo@transmuralbiotech.com

The personal data will be collected and will be treated exclusively for the following purposes that are described below, which are based on the following legal bases:

I. Execution of the contract signed between you and Transmural Biotech:

a.Attend to your queries, as well as manage and resolve your possible complaints and claims.

b.Send communications that include relevant information about the contracted service.

II.Legitimate interest:

a.Carrying out commercial or advertising actions or communications, by any means, including through electronic or equivalent communications related to medical services or products, similar to those contracted, that Transmural Biotech deems may be of interest to them;

b.Carry out satisfaction surveys related to the products and / or services contracted by you, in order to evaluate your satisfaction with it, in order to improve processes and services of Transmural Biotech.

c.For purely administrative purposes, identification, accounting, performance of internal audits, management and management of claims or internal business valuations.

III.Compliance with a legal obligation:

a.Communicate information to public authorities, regulators or governmental bodies in those cases in which it is necessary to do so by law, local regulations or compliance with regulatory obligations.

In the terms described in section B. For what purpose and with what legal basis do we process your personal data? Transmural Biotech may communicate your personal data to the following entities:

I.Public authorities, regulators or governmental or jurisdictional bodies in those cases in which it is necessary to do so by law, local regulations or compliance with regulatory obligations,

Apart from the previous data communications, Transmural Biotech has the collaboration of some third-party service providers that have access to your personal data and that treat the aforementioned data in the name and on behalf of Transmural Biotech as a consequence of the provision of services.

Transmural Biotech follows strict criteria for the selection of service providers in order to comply with its data protection obligations and undertakes to subscribe with them the corresponding data processing contract through which it will impose, among others, the following obligations: apply appropriate technical and organizational measures; treat the personal data for the agreed purposes and taking only the documented instructions of Transmural Biotech; and delete or return the data once the provision of services ends.

Specifically, Transmural Biotech will contract the provision of services by third-party providers that carry out their activity, by way of example and not limitation, in the following sectors: legal advice, professional services companies, technology service providers, service providers computer, providers of instant messaging services.

Your personal data will be kept for the duration of the contractual relationship between you and Transmural Biotech and for as long as it is necessary to comply with the provisions derived from the aforementioned contract.

Once the same, will proceed to the deletion of your personal data at the time that have taken all the necessary actions to manage and terminate any obligation that may remain between the parties, carrying out in that period, all the necessary administrative procedures.

Notwithstanding the foregoing, your data will be kept duly blocked, while responsibilities may be derived, as well as for the fulfillment of other legal obligations by Transmural Biotech.

In this regard, Transmural Biotech guarantees that it will not process the data unless it is necessary for the formulation, exercise or defense of claims or when this is required to facilitate the same to the Public Administration, Judges and Courts during the period of prescription of their rights or legal obligations.

We inform you that in accordance with current legislation you have the right to exercise your rights of access, rectification, cancellation and opposition, as well as the right of withdrawal, limitation of treatment and the right to portability of your data, proving your identity ( by means of a copy of ID or equivalent) at the following address: Calle Sabino Arana 38, 1º 1ª, 08028 Barcelona Spain, or to the following email: dpo@transmuralbiotech.com.

If you consider that Transmural Biotech has not respected any of the aforementioned rights, you will have the right to file a claim with the Spanish Data Protection Agency, Calle de Jorge Juan, 6, 28001 Madrid.

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